Help & FAQ's
Here are some of the most popular or frequently accessed questions by visitors.
DELIVERY INFO & DESPATCH TIMES
All products are printed & embroidered after you place your order.
Please allow 2-3 working days for us to print your order.
& 3-4 working days for us to embroider your items.
Orders are then shipped with Royal Mail 48 Hour Tracked.
Delivery from ordering to arrival should be about 4-7 working days.
At peak times this maybe 5-8 working days.
DELIVERY INFO & DESPATCH TIMES
All products are printed & embroidered after you place your order.
Please allow 2-3 working days for us to print your order.
& 3-4 working days for us to embroider your items.
Orders are then shipped with Royal Mail 48 Hour Tracked.
Delivery from ordering to arrival should be about 4-7 working days.
At peak times this maybe 5-8 working days.
When you place an order you will be provided with an estimated delivery date at the checkout and in your order confirmation email.
TRACK MY ORDER
We will email you tracking information when your order has been dispatched which will update regularly so that you can keep an eye on the progress of the delivery.
Occasionally parcels take slightly longer to arrive than we would like, but any delays will be communicated via the tracking information.
Please allow 7 working days for the order to arrive before contacting our customer service team.